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REFUND & RETURN
At ItsPleasure, your satisfaction and pleasure are our top priority. We ensure every product is delivered with care, quality, and privacy.
7-Day Return & Replacement
You may request a return or replacement within 7 days of delivery if:
- The product is damaged on arrival
- The product is defective or not working as described
- You received the wrong item
Important Notes
- Used or opened products cannot be returned due to hygiene and health concerns.
- Products must be unused, in original packaging, and with all tags intact.
- Once approved, you can choose between a replacement or a refund.
Refund Process
- Approved refunds will be initiated within 5–7 business days to your original payment method.
- For COD orders, refunds will be processed via bank transfer or wallet credit.
We value your trust and guarantee discreet, hassle-free resolutions for all valid return requests.
